Glenn Traylor

Material Quality Isn’t the Only Metric to a Quality Product

Glenn Traylor

Many years ago I worked construction as a teenager, and I recall the framing lumber I used to see as a framer’s helper. My teacher was a gentleman by the name of Otho Tew. Otho was a seasoned experienced homebuilder who had learned his trade from his father and probably his father before....

#10231 Cover image
October 2018
Issue #10231
Page 28
Ben Hershey

Constructing a Roadmap to Operational Excellence

Ben Hershey

Part 1: Beginning a Journey of 7 Steps We all aspire to have a state of operational excellence in our organizations, but it is often much easier said than done. Although it’s often conceptualized as merely tweaking the current way of doing things, operational excel­lence is about...

#10230 Cover image
September 2018
Issue #10230
Page 36
Ben Hershey

The Relationship Between Lean and Safety

Ben Hershey

In my experience and with the work I do with hundreds of component manufacturers, I find that many companies will tell me Safety is important, but, in practice, safety is treated as a burden on the company. Good managers will always have an attitude that they want all of their employees to be...

#10229 Cover image
August 2018
Issue #10229
Page 24
Todd Drummond

Labor Shortage in the Construction Industry is Partially a Self-Inflicted Wound

Todd Drummond

Our industry has been ignoring and not understanding 51% of the population’s needs—specifically, those of women therefore limiting the qualified candidates to fill vital openings

#10229 Cover image
August 2018
Issue #10229
Page 36
Ben Hershey

How Does Your Company Performance Measure Up? The Importance of Benchmarking

Ben Hershey

I read a book recently that discussed the term “benchmark” and its origins as relates to business. Surprisingly, the term originates within the history of guns and ammunition. In fact, with the same aim we use it today—comparison and improved performance. The book talked...

#10228 Cover image
July 2018
Issue #10228
Page 34
Ben Hershey

Emerging Pillars for Business Success

Ben Hershey

As companies grow and change, we should ask ourselves—what are the essential pillars of support that help companies succeed? While making changes that will transform their businesses, successful companies will rely on core pillars that form the foundation of who they will be in the future....

#10226 Cover image
May 2018
Issue #10226
Page 18
Ben Hershey

Change Your Dynamic By Investing in Your Team

Ben Hershey

What is the difference between companies which are stuck in the status quo and those which are transforming themselves into the leader in their industry? One significant difference is their focus on Continuous Improvement. By focusing on making things better—People, Projects, and...

#10225 Cover image
April 2018
Issue #10225
Page 51
Thom McAnally

Are You Training for Consistent Customer Experience or Just Hoping It Happens?

It seems that fewer companies are training employees to deliver consistent customer experiences; instead, they seem just to be hoping that the people they hire will know what they are doing. While training anyone who deals with customers on the “company way” is not the only tool for...

#10222 Cover image
January 2018
Issue #10222
Page 91
Keith Tindall

Changing Suppliers – What’s The Risk?

Keith Tindall

When this quote by John Ruskin appeared on a recent LinkedIn post, it led me to think about the best approach for a business considering changing suppliers.  It’s unwise to pay too much, but it’s also unwise to pay too little. When you pay too much, you lose a little money,...

#10221 Cover image
December 2017
Issue #10221
Page 58
Todd Drummond

Wages and Productivity

Todd Drummond

For many companies, properly staffing and retaining employees to meet their needs is a never-ending struggle. Let’s summarize what human resources gurus require years of training to understand and disseminate it to the masses for better results. Let us start by understanding some basic...

#10217 Cover image
August 2017
Issue #10217
Page 24

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