Anna Stamm

Advertiser Forum: Showing Appreciation with Candy and Corned Beef

Anna Stamm

The holiday season is upon us (yes, really), and it provides ample opportunities to build camaraderie and team spirit at your business with a little effort and a little food. Making the Effort Many companies have some form of employee appreciation program, but those that don’t have...

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March 2024
Issue #16296
Page 6
Wendy Boyd

How Do We Ensure an Installation of Spida Machinery Goes Well?

Wendy Boyd

Let’s talk about the most recent installation of a full frame line for Spida Machinery in Pennsylvania. After working alongside the management of the Truss and Panel plant in PA for quite some time – initially talking about their wish list, moving through to budgets and capex,...

#16296 Cover image
March 2024
Issue #16296
Page 17
Ed Serrano

Focusing on Safety with Vekta and Dahlsens

Ed Serrano

One of the central goals of the frame and truss sector is that everyone goes home safely every day. And while the Razer has been designed from the initial engineering stage with safety at the forefront, some customers, like Dahlsens, require more stringent safety aspects, so we customize...

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March 2024
Issue #16296
Page 50
Anna Stamm

Advertiser Forum: Remembering a Good Man

Anna Stamm

All human beings are flawed, some more so than others. When I think of Dan Holland, I cannot remember a time when he was anything less than a very good man. For more than a decade, I worked with Dan at WTCA/SBCA, both in his role as WTCA President and as Chapter President of the Mid South...

#16295 Cover image
February 2024
Issue #16295
Page 6
Wendy Boyd

Welcoming a New Year of Partnerships with Spida

Wendy Boyd

As I sit here thinking about what the New Year will bring for Spida Machinery, I send our warmest gratitude to those customers who became our machinery partners in 2023. I can now bid farewell the challenges of the past 12 months and welcome the promise of a fresh start and new opportunities in...

#16294 Cover image
January 2024
Issue #16294
Page 17
Joe Kannapell

The Last Word: Serving the Most Deserving

Joe Kannapell

A special opportunity to help special people exists near most truss plants, as was discovered independently by both Richard Pedde and me. This “find” has turned out to be such a blessing to Richard that he constantly chides himself for passing by this resource twice a day for seven...

#16294 Cover image
January 2024
Issue #16294
Page 132
Wendy Boyd

A Year of Building onto the Spida Family

Wendy Boyd

Christmas has come around so quickly – where has the year gone? Many great things have happened for Spida in 2023, so before we celebrate another Christmas and New Year, let’s reflect on our journey this year. The start of 2023 was all about planning for the year and executing...

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December 2023
Issue #15293
Page 17
Landon Boucher

Is The Customer Always Right?

Landon Boucher

I was taught early on in my career something referred to as the “Four Nevers of Customer Service”: Never Argue with The Customer. Never Make a Big Deal Out of a Complaint. Never Put The Customer on the Defense. Never Make Excuses. I was also taught something called...

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December 2023
Issue #15293
Page 62
Joe Kannapell

The Last Word: The Last Word on Our Veterans

Joe Kannapell

Wars seem to surround us today, but this has been the case since the founding of our country and our industry. While we are troubled by today’s calamities, we should stop and reflect on those who have fought these wars, especially on this coming Veterans Day, November 11.   Take...

#15292 Cover image
November 2023
Issue #15292
Page 138
Anna Stamm

Advertiser Forum: Half Empty or Half Full

Anna Stamm

While sitting in my sister’s hospital room following her stroke, two very nice people from hospital security appeared. Using the security camera footage, they had tracked me from the hospital parking garage, walking through the night entrance, taking the elevators up to the third floor,...

#15290 Cover image
September 2023
Issue #15290
Page 6
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