Anyone with any training in lean practice has heard of standard terms such as the Five “S” and “Just in Time.” What is not discussed often enough is that lean principles are based on healthy management and employee relations, which is the foundation of the...

On a recent trip from Seattle to Vietnam via Tokyo, I flew on Japan Airlines and was struck by more than just the exceptional hospitality. What stood out most was their disciplined safety culture, specifically how their flight attendants conducted safety checks. As they walked the cabin before...

The summer build season is upon us, so the familiar daily time constraint challenges are back. Yet this summer build season is not like the past few years. In many regions, sales are not as strong, so margins are dropping to keep the sales volume needed to remain profitable. During the winter...

Our perception forms what we think is the “true” reality, and our reality is always biased based on preconceived ideas, limited perspectives, and the big one of protecting our ego. So, how willing are you to review your area of responsibility for improvement beyond what you...

When it comes to the daily tasks of any executive, there doesn’t seem to be enough time in the day to implement everything that needs to be done. From sales to troubleshooting, there are constant interruptions in your day that keep you from accomplishing those goals you tell yourself need...

When it comes to the sales team, the very group that provides the lifeblood of the entire company, there is often one blind spot for wasted efforts. Why do so many companies allow their sales team to jump through so many hoops to find need-to-know-right-now information? Why must the sales...

As we all start the New Year, we see the road ahead and the challenges we must face. This is part of the life experience: as time moves forward, markets change, and competition will always try to take what you have built. Many difficulties may look daunting, but with the right attitude, we can...

What do a former First Lady and today’s most forward-thinking frame fabricators have in common? More than you might think. Consider this quote, “The more we simplify our material needs, the more we are free to think of other things” – Eleanor Roosevelt Eleanor...

It appears I may have opened a can of worms with my last article, “A Case Study for Transforming Profits Through Employment Practices.” The article was a summary of the session I led at BCMC, “Case Study —Building Material Supply & Truss Manufacturing.” The...

The following is a summary of the seminar I gave at this year’s BCMC show on October 8th, 2024. If your mind is open, I am handing you pure gold to help your company meet the challenges negatively affecting everyone now and in the coming years. Case Study —Building Material Supply...