The Battle Within Our Operations
Does this conversation sound familiar?
“How fast can we reliably supply that component job to our customer?” asks the sales manager. “And don’t make us look like fools by telling me a date that will never be met or is too far out!”
“I will tell you how...
Critical Summertime Repeated Problem Areas Hindering Sales
Year after year, too many companies suffer needlessly with the same common problems. Even after making new equipment investments and receiving assurances that things will be different, the old issues keep rearing their heads.
! Even with the additional equipment investment, production...
Are You Communicating the Same Old Message?
Here we are at the start of 2020 — Happy New Year! As we begin the year, we’ll likely have times when we look at the past and then look forward, as we plan our strategy and set the tone for our teams and work with our colleagues.
But… there are others who will trod out the...
Set the Course of Your Business
Many of us just returned from this year’s BCMC show. How appropriate it was to be in Columbus, a city named after a visionary who discovered the new world, and the theme was “Set Your Course.” In your business, no matter the role you serve, you have a chance to set the course...
Time to Step Up Your Game
When you look out the window at the constantly evolving building industry, not only in the US but around the globe, you see change, innovation, and entirely new ways of marketing and selling your product which have sprouted up like freshly planted corn.
Yes, there are plenty of weeds also,...
Two Common Mistakes Cost At Least 2-3 Points of Net Profit Every Year
Most, if not all, are now caught up in the summer building season to make serious money for their component divisions. However, far too many companies are allowing tens of thousands of dollars to be lost because of commonly accepted bad practices. Practices such as using non-precise labor...
Does the Manufacturing Facility’s Environment Affect Quality?
Can quality be determined by examining the environment of the facility manufacturing the product? It seems like the two are unrelated, but, after evaluating hundreds of facilities, quality seems to be proportional to the environment of the manufacturing. By this, I’m not saying that brand...
The Hiring Zone:
Another Customer Survey?
How do you measure customer satisfaction? Do you rely on your P&L, sales perception of your performance, the lost deal, the next order, the no-bid deal, your Google or Yelp score, or all of the above? Maybe the number of followers on your Facebook page? Do you wait for someone to complain or...
Estimating Truss Labor Using Board Footage Versus Proper Man-Minute Time Standards
For many years, I have been beating the drum that board footage (BF) is an imperfect unit measurement that our industry should abandon. The better alternative is the proven method of time estimations which uses man-minutes (MM). Man-minutes are derived from time-in-motion practices that have...
How the DMAIC Process Can Improve Design Time
As a follow up to our last article, How the DMAIC Process Helps Sustain Achievements and Drive Continuous Improvements, below is another example and case study based on the need to reduce design cycle time. After setting the parameters, I will outline the DMAIC Lean method and demonstrate how...