Wendy Boyd

Increase Your Market Share By Adding Floor Truss Manufacturing

Wendy Boyd

If you’re in the business of roof truss manufacturing and you’re looking at ways to increase your market share, it’s time to consider adding floor truss manufacturing to your operation. Recent research shows that the global floor truss market is anticipated to rise at a...

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July 2024
Issue #16300
Page 17
Todd Drummond

Maintaining Successful Project Management Communications

Todd Drummond

We can all learn from companies that have the best-in-class project management communication systems in the construction industry. Whether it is builders, LBMs, or component manufacturers, all have one thing in common regarding project information processing. There seem to be almost countless...

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July 2024
Issue #16300
Page 24
Geordie Secord

Design Connections: Estimating and the Cost of Quotes

Geordie Secord

One constant thorn in the side of truss fabricators is the cost of preparing quotes, often multiple times for the same job through the life of a project. I find that this is especially true for custom homes, as they often go through numerous revisions for aesthetic, budget, zoning, and other...

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July 2024
Issue #16300
Page 90
Craig Webb

Paddling Hard But Moving Slow: Increasingly, That’s LBM’s Outlook for the Rest of 2024

Craig Webb

After years in which dealers struggled from crisis to crisis, a slew of public reports and economic indicators suggest we can expect many more months of muddling along. Our surfing metaphor of two years ago has given way to the paddleboard, where the only way to speed up is to paddle...

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July 2024
Issue #16300
Page 98
Craig Webb

CS150 Reveals Biggest Revenue Drops at Dealers Since the Great Recession

Craig Webb

You have to go back to the Great Recession 15 years ago to find as many LBM dealers reporting sales declines as we had in 2023. But the reasons are far different, and so are the consequences. Three-quarters of the companies constituting the 2024 Construction Supply 150 reported revenue drops...

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June 2024
Issue #16299
Page 72
Geordie Secord

Design Connections: Profitability Metrics and Margin Dollars

Geordie Secord

In the busy world of prefabricated components, there are three conflicting metrics that owners and managers look at to determine operational performance – board feet of lumber, sales dollars, and margin dollars. I’ll start with what I believe is likely the most common but also the...

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June 2024
Issue #16299
Page 92
Dante Khachadourian

The Birth of a Professional Engineer: Forging a Career at Simpson Strong-Tie

Dante Khachadourian

My engineering journey began back in the early 2000s in the living room of our house, playing with wooden blocks and building towers as high as I could reach without letting them fall over onto little brothers (the authorities having jurisdiction [aka my parents] had a set a restriction in our...

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June 2024
Issue #16299
Page 114
Landon Boucher

Is The Customer Always Right?

Landon Boucher

I was taught early on in my career something referred to as the “Four Nevers of Customer Service”: Never Argue with The Customer. Never Make a Big Deal Out of a Complaint. Never Put The Customer on the Defense. Never Make Excuses. I was also taught something called...

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December 2023
Issue #15293
Page 62
Simpson Strong-Tie Staff

The Exciting World of Building Technology: The View from a Simpson Strong-Tie Sales Representative

Simpson Strong-Tie Staff

A Territory Sales Representative for Simpson Strong-Tie, John Kemper shares his perspective on the thrilling opportunities and challenges presented by working in Building Technology. He highlights the significance of ongoing learning, setting goals, and having mentors in achieving professional...

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November 2023
Issue #15292
Page 104
Landon Boucher

What Makes a Good Salesperson?

Landon Boucher

Some might say what makes a good salesperson is the results they deliver. In fact, I imagine this may be the most common response. I suppose I would have to agree, but I do think it matters greatly what results we are measuring. Are we merely considering revenue generated that can be directly...

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October 2023
Issue #15291
Page 84
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