There is nothing like the scheduling of orders to bring out the worst in people. Timely delivery of orders naturally creates a division between salespeople on one side of the issue and production on the other. Management normally plays the role of referee, with a tendency to favor the...

How can we measure and improve employee productivity? It’s a common question now, one that I am often asked within the Component and LBM industry, but that wasn’t always the case. We’ve come a long way and learned a lot! Back in 1911, mechanical engineer Frederick W. Taylor,...

Too often a repeated mantra within our industry is that everyone sells components at too-low margins. The blame is always on the other guy, meaning the competitor, for selling at a lower margin than what should be market pricing. Well, what can your company do to raise margin pricing? During...

Part 5 in our TIMWOODS Series Piles and piles of production all around you. No, I am not talking about inventory, I am talking about WIP, finished goods/staged jobs—Overproduction. Overproduction is making products in too great a quantity or before actually needed, leading to excessive...

Willful blindness is the common practice of knowing that something is wrong, but either pretending that the problem does not exist, or being unwilling to make a change or even discuss the issue. I was inspired by a TED talk video about the willful blindness of the town residents of Libby,...

A book I read in 2015, “Rise of the Robots,” by Martin Ford, talked about the threat many people see that robots present to the employment marketplace. At the time, I was working with several different equipment manufacturers and clients on their automated/robotic equipment...

Part 4 in our TIMWOODS Series Shigeo Shingo, who is considered the world’s leading expert on manufacturing practices and the Toyota Production System, wrote “humans are animals that make mistakes.” But how often do we make mistakes in our lumber yards, millwork, and...

In the wood truss component industry, we have the independents, who are not associated with lumberyards, and then we have those who are owned by lumberyards. What I found striking is that the lumberyard owned and operated component manufacturers (CMs) consistently make far less money than the...

Part 3 in our TIMWOODS Series Our friend, TIM WOODS, has been busy in many LBM and component operations and, as we continue our series, he has been seen sweeping “Inventory” down several operations’ drains. Inventory is another waste word in our TIMWOODS acronym for the...

Part 2 in our TIMWOODS Series When we last left off in our series, I introduced you to my friend, TIM WOODS. TIM WOODS is actually an acronym for the eight deadly wastes (Transportation, Inventory, Motion, Waiting, Over-Processing, Over-Production, Defects, and Skills). While the acronym...