Problem Solving 101—A Refresher

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Issue #17309 - April 2025 | Page #6
By Anna L. Stamm

Large and small, we’re confronted with problems on a daily basis. Often, they’re something routine and simple, so we don’t even think of it as problem solving. But other times, they hit us like a roadblock, at which point it helps to have a strategy so we can move forward.

Defining the Problem

Understanding exactly what a problem is will go a long way toward solving it. Most importantly, you have to be honest. It’s not about assigning or avoiding blame – it’s about identifying why something is not working as it should. You need to be objective and logical, so you don’t waste time on distractions or incidentals.

Taking Action

 After you have a clear picture of the problem, then you can devise your plan to address it. These strategies may help you navigate your path.

  1. Ask for Opinions: If the problem is affecting other people too, then be sure to listen to their input when diagnosing it and taking action. Even if the solution is your responsibility, you would do well to include others when assessing a situation.
  2. Do Your Research: Let’s face it – the internet is a vast resource that we can use. Of course, not everything you read is true, but now more than ever you can find enormous amounts of information online. Importantly, do not simply do one search and call it done. Dig deeper, vet your answers, and keep researching until you have a complete picture.
  3. Plan Ahead for Next Time: Especially if you have, or think you will have, a recurring problem, take that into consideration when you’re trying to resolve it. Is there more you can do now so that your fix lasts longer? A few extra steps or extra cost now may help you avert your next roadblock, or at least extend the time before you’re stopped again.

Doing What We Can

Sometimes, it’s tempting to ignore a problem, even though we all know that won’t make it go away. Large or small, the problem will still be waiting for us – and the sooner we accept that, the sooner we can (try to) fix it.

Anna Stamm

Author: Anna Stamm

Director of Communications and Marketing

Component Manufacturing Advertiser

You're reading an article from the April 2025 issue.

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