Wendy Boyd

Providing a Complete Customer Solution at Spida

Wendy Boyd

Since Spida Machinery began over 40 years ago, we’ve consistently adapted to ensure our products meet market demands, grown our team and expertise, and focused on ways we can continuously improve. We’ve looked at ourselves and asked hard questions, identified areas that needed...

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December 2024
Issue #16305
Page 17
Anna Stamm

Advertiser Forum: Celebrating the Industry at BCMC 2024

Anna Stamm

The industry was on display at the 2024 Building Component Manufacturers Conference in Milwaukee last month, and by all accounts it was a great show. From what I’ve heard, the venue was welcoming, the attendees enthusiastic, and the exhibitors eager to show what they have to offer. Many...

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November 2024
Issue #16304
Page 6
Wendy Boyd

Spida’s Personal Approach Brought to Life at BCMC

Wendy Boyd

We’re now back at work in our facility in Jacksonville, Florida after a positive experience at the Building Component Manufacturers Conference (BCMC) in Milwaukee. A big thank you to SBCA and all those involved in organizing such an awesome event. An event of this scale is no easy feat to...

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November 2024
Issue #16304
Page 17
Geordie Secord

Design Connections: The Perennial Problems with House Plans

Geordie Secord

While attending an Ontario Structural Wood Association meeting in October – somewhat like attending an SBCA Chapter meeting – part of the discussion turned to the quality of house plans. After many years in this industry, I can tell you that this discussion wouldn’t have...

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November 2024
Issue #16304
Page 108
Anna Stamm

Advertiser Forum: Being Prepared

Anna Stamm

Unlike my father who was an Eagle Scout, I never had any professional training in being prepared. I’m a fan of the idea though, and I like to Be Prepared for situations as best as I can anticipate. Crafting Your Plan Simply put, the best way to be prepared is to think about the...

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October 2024
Issue #16303
Page 6
Wendy Boyd

How Service and Support Can Make a Difference

Wendy Boyd

When it comes to investing in machinery and equipment for your frame or truss production, a number of factors are normally part of the decision making – what efficiencies will this product provide, what pain points does it need to alleviate, how will it aid my growth or overall profits,...

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October 2024
Issue #16303
Page 17
Thom McAnally

Harnessing the Benefits of AI

Last month, I attended a seminar that sparked my interest in the potential for artificial intelligence (AI) in business. The event was held at an arts-focused hotel in Louisville, KY, during a company retreat my wife, an executive at the local hospital, was attending. One of the sessions...

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October 2024
Issue #16303
Page 92
Anna Stamm

Advertiser Forum: Articles, Ads, and Tales from The Advertiser

Anna Stamm

My July column, What’s in The Advertiser’s Forum?, reiterates that our monthly issues contain content that our authors and advertisers would like to submit, rather than designating particular topics or themes each month. But that doesn’t stop some themes from appearing! Are...

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September 2024
Issue #16302
Page 6
Todd Drummond

Why Are So Many Companies Unknowingly Losing Millions?

Todd Drummond

Millions of dollars are being lost by many companies that don’t recognize they have a problem — Does your LBM company have more than $50 million combined sales? Quantified as a ratio of sales, according to Six Sigma case studies, the cost of poor quality, defined as waste,...

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September 2024
Issue #16302
Page 26
Thom McAnally

Is Customer Service Still Important?

In the past, businesses prided themselves on exceptional customer service, especially in addressing warranty claims and service lapses promptly and effectively. Unfortunately, recent years, particularly since COVID, have seen a significant decline in this vital aspect of business. Take, for...

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September 2024
Issue #16302
Page 98
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