One of the central goals of the frame and truss sector is that everyone goes home safely every day. And while the Razer has been designed from the initial engineering stage with safety at the forefront, some customers, like Dahlsens, require more stringent safety aspects, so we customize...

All human beings are flawed, some more so than others. When I think of Dan Holland, I cannot remember a time when he was anything less than a very good man. For more than a decade, I worked with Dan at WTCA/SBCA, both in his role as WTCA President and as Chapter President of the Mid South...

As I sit here thinking about what the New Year will bring for Spida Machinery, I send our warmest gratitude to those customers who became our machinery partners in 2023. I can now bid farewell the challenges of the past 12 months and welcome the promise of a fresh start and new opportunities in...

A special opportunity to help special people exists near most truss plants, as was discovered independently by both Richard Pedde and me. This “find” has turned out to be such a blessing to Richard that he constantly chides himself for passing by this resource twice a day for seven...

Christmas has come around so quickly – where has the year gone? Many great things have happened for Spida in 2023, so before we celebrate another Christmas and New Year, let’s reflect on our journey this year. The start of 2023 was all about planning for the year and executing...

I was taught early on in my career something referred to as the “Four Nevers of Customer Service”: Never Argue with The Customer. Never Make a Big Deal Out of a Complaint. Never Put The Customer on the Defense. Never Make Excuses. I was also taught something called...

Wars seem to surround us today, but this has been the case since the founding of our country and our industry. While we are troubled by today’s calamities, we should stop and reflect on those who have fought these wars, especially on this coming Veterans Day, November 11.   Take...

While sitting in my sister’s hospital room following her stroke, two very nice people from hospital security appeared. Using the security camera footage, they had tracked me from the hospital parking garage, walking through the night entrance, taking the elevators up to the third floor,...

The word is out — component manufacturers design faster, reduce costs and waste, and build more with our trailblazing TrueBuild® software suite and connector products. Now, are you ready to learn more about what Eagle has to offer? If so, come see us at BCMC! Our industry’s #1...

Determining the smartest time to buy machinery depends on various factors, including your specific needs, budget, market conditions, and the nature of machinery itself. When we have a conversation with our customers to help them determine their machinery requirements and decide whether it is...