How We ‘Serve Two Masters’ at The JobLine

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Issue #17306 - January 2025 | Page #96
By Thomas McAnally

People often ask what makes The JobLine unique compared to other industry recruiters. It’s a straightforward question, but the answer is far from simple.

While most recruiters rely heavily on resumes to gauge a candidate’s fit, The JobLine takes a completely different approach. Resumes often misrepresent a candidate’s true abilities and experience. Some are polished to perfection, crafted by professionals to showcase the candidate in the best light, while others are hastily written by individuals who may not know how to present themselves effectively. A flawless one-page resume may seem like the hallmark of a qualified candidate, but it doesn’t always tell the full story. Conversely, a candidate who has stayed with one employer for 20 years might produce a lackluster resume that fails to highlight their extensive experience and dedication.

That’s why, from day one in 1992, The JobLine decided to go beyond resumes. Instead, we created the JobLine Candidate Profile, a comprehensive document that provides detailed insights into a candidate’s skills, experience, and employment history. Spanning 5 to 10 pages, the profile is structured to give employers everything they need to make informed decisions when selecting candidates to interview. Page one adheres to a “five-second rule”—if the employer isn’t interested after a quick glance, they can move on. However, if the profile captures their attention, the following pages offer an in-depth look at the candidate’s career, often more detailed than a first interview. This standardized format ensures consistency across all candidates while allowing their unique attributes to shine.

Unlike most recruiters, who focus solely on the employer, we serve two masters: the employer and the candidate. To build the best presentation possible, we ask candidates to provide extensive information and undergo testing. At the same time, we ask employers to share details about their company, job requirements, and compensation range. Discussing the compensation range upfront is especially important. We help candidates understand where their qualifications place them within that range and highlight potential growth opportunities. This transparency allows candidates to envision their future with the company, which is critical to long-term satisfaction. Without a clear path forward, candidates often look elsewhere for better opportunities.

The JobLine possesses the direct experience with job search and fulfilment that most companies do not have. Although some of our clients are large multi-plant truss manufacturers, most are medium-sized facilities that don't have a lot of experience writing job descriptions or posting ads on the internet. Most employers don't know about the specific steps, formatting, and language they will need to be found with Google searches on their listings. And, they don’t know how to provide the additional information about their business that will get them recognized by prospective new hires. That’s where we come in.  When working with employers, we request “Their Story”—a narrative that helps candidates understand who the company is, their culture, and what it’s like to work there. This includes company values, workplace dynamics, and benefits. We believe candidates deserve a clear picture of what they’re stepping into so they can make informed decisions about their future.

The JobLine operates more like a recruiter “down the hall” than an adversarial contractor. We focus on building close relationships with employers, acting as an extension of their team. While we are a contingency-based recruiter that only charges when a candidate starts, most of our employers treat us like part of their team. We don’t just focus on current needs—we assist with future planning, ensuring we’re ready when hiring needs arise. The more informed we are about an employer’s needs, the better prepared we are to deliver pre-vetted candidates when the time comes.

Confidentiality is the cornerstone of our business. Whether working with employers or candidates, we disclose sensitive information only when permitted. Our strict adherence to confidentiality has earned us a reputation for trustworthiness. In short, The JobLine is more than a recruiter. We’re a partner who bridges the gap between employers and candidates, ensuring both sides have the tools and information they need to succeed.

You're reading an article from the January 2025 issue.

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