How Do We Ensure an Installation of Spida Machinery Goes Well?

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Issue #16296 - March 2024 | Page #17
By Wendy Boyd

Let’s talk about the most recent installation of a full frame line for Spida Machinery in Pennsylvania.

After working alongside the management of the Truss and Panel plant in PA for quite some time – initially talking about their wish list, moving through to budgets and capex, then to layouts, factory space and frame line inclusions – our customer happily signed for their new frame line and Spida Machinery started manufacture. Built from the ground up, including all electrical, software, and hardware, Spida planned and built to the customers’ requirements. [For all photos, See PDF or View in Full Issue.]

Once we started the ball rolling on the build, the planning started – internally – for the installation. Initially, we request samples of output files to make sure all systems can talk to each other, and we can report overall production and other efficiencies required. We are also verifying that your system and ours meet all the necessary requirements, including hardware, operating systems, and any additional dependencies.

Planning is now well underway, timelines are checked and rechecked. Spida will talk to our customer about site requirements – whether this is your new build, or a new piece of equipment into an existing facility, we run through the same checks and balances. Do we need a crane, do you have adequate forklifts, is the site clear and free for installation, have the electricians been engaged…? Is the network configuration to be done and how do you want your machine set-up? The time Spida spends initially saves everyone time and energy in the long run.

Once this part of the planning has been completed, we gear up for installation day. Peter Whiteley, our Service Manager, and our team of technicians have been planning this day for months. He will have talked to you, our customer, many times, made many arrangements, and given requirements for all parts of the job.

Installation day

Our containers and smaller machinery generally arrive a few days in advance of our team of installers. For all container products, Spida will send a technician to supervise the unload and to ensure that the unpack of the container is seamless and our machinery is in great shape. The Spida technical team then unpacks and moves everything into position and starts the task of installation. There are team members crawling on the floor, up on ladders with cables and wiring, and generally like ants on an anthill with lots of movement, lots of teamwork, and lots of banter.

Testing day comes after only a few days of installation – we test our wares constantly to ensure everything is in great shape and we complete all the testing required to ensure software and hardware functions appropriately. After completing the installation within their previously specified timeframes, then we bring in our trainers to train the staff on the high functioning machinery. We do not leave you until the whole process is complete and you are cutting, pressing, or wall framing as you aspire to do. We ensure you have a successful and smooth deployment and start planning your PMP (Preventative Maintenance Program) with you to ensure your machinery stays at the top of its game.

The Spida service, deployment, and training team take the whole process very seriously – we strive for the best outcome for our customer and ourselves, and we take pride in handing over the machinery ready for its new production.

Interested? Let’s talk about how we decide together on what’s best for your factory and then show you what it looks like in a plant layout. It’s all part of the service for Spida Machinery.

Wendy Boyd

Author: Wendy Boyd

Spida Chief Customer Officer Machinery Group

You're reading an article from the March 2024 issue.

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