Our roles as managers and owners sometimes feels as though we are constantly changing over the past several decades, but how we planned and strategized sped up dramatically after the 2008 global financial crisis. Managers who understood the need to be a strategic leader and a disruption...

In the almost 20 years of my consulting services, TDC has witnessed that the highest performing companies with the highest profit as a percentage of sales, generally in the high teens to mid-twenties, are the same companies with very low employee turnover. However, it is far more than just...

Nothing is more frustrating than dealing with poor services by a department within your company or a vendor when you need to resolve a problem or find information on a timely basis. However, what is even worse than the poor services is having that troubled group in complete denial about their...

Does this conversation sound familiar? “How fast can we reliably supply that component job to our customer?” asks the sales manager. “And don’t make us look like fools by telling me a date that will never be met or is too far out!” “I will tell you how...

Year after year, too many companies suffer needlessly with the same common problems. Even after making new equipment investments and receiving assurances that things will be different, the old issues keep rearing their heads. !  Even with the additional equipment investment, production...

Here we are at the start of 2020 — Happy New Year! As we begin the year, we’ll likely have times when we look at the past and then look forward, as we plan our strategy and set the tone for our teams and work with our colleagues. But… there are others who will trod out the...

Many of us just returned from this year’s BCMC show. How appropriate it was to be in Columbus, a city named after a visionary who discovered the new world, and the theme was “Set Your Course.” In your business, no matter the role you serve, you have a chance to set the course...

When you look out the window at the constantly evolving building industry, not only in the US but around the globe, you see change, innovation, and entirely new ways of marketing and selling your product which have sprouted up like freshly planted corn. Yes, there are plenty of weeds also,...

Most, if not all, are now caught up in the summer building season to make serious money for their component divisions. However, far too many companies are allowing tens of thousands of dollars to be lost because of commonly accepted bad practices. Practices such as using non-precise labor...

Can quality be determined by examining the environment of the facility manufacturing the product? It seems like the two are unrelated, but, after evaluating hundreds of facilities, quality seems to be proportional to the environment of the manufacturing. By this, I’m not saying that brand...