To say that this experience has been like no other is a major understatement. This episode in our lives may have transformed our fundament concepts and habits. It will most likely have a long-term impact on the way we do business. Many businesses and advocates have thrown up their hands in...

Oh, to be able to call our current situation simply one big joke—wouldn’t that be nice! Of course, we’re all taking this very seriously, as we should. We’re all finding our way, day by day, as we adjust to the changing circumstances. We’re developing ways to stay...

We’ve all done a fair amount of explaining—after something doesn’t happen as planned, we explain why not. Sometimes, providing the explanation is as simple as that. The when or the how is different than expected, so we set the record straight. But, what about those times when...

In late January, one of our contributors, Ben Hershey, posed a question on LinkedIn: “If you had to pick the top skill or trait in running a successful business, what would it be?” My immediate answer: “Listening.” Listening for Problems When you hear...

Writing this column as one year ends and a new year begins, I started to wonder about what I hoped to see and experience in the coming months. Although a new year always brings us both possibilities and pitfalls, I prefer to focus on the positives as long as I can. So, here are 20 words that...

Well, it’s that time of year again — so many things to do and so little time! As we move quickly through the holiday season, I’m going to try to keep a few things in mind, and I thought I’d share. If you have additional suggestions, please feel free to pass them along!...

The weather was pleasant, the accommodations were good, and the people were awesome. I must admit – my “Countdown to BCMC” series got me excited about the show, and I’m very glad I went! To everyone who gave me a warm welcome – Thank you! To everyone who...

Walking into Walmart this past weekend, I can admit – I looked at the Christmas display. Actually, I can up the ante and confess – we bought something from the Christmas display. Yes, it was about 93° outside, but I came home with a couple of Christmas gnomes. Looking Forward...

Mistake. Accident. Faux pas. Fubar. They happen to all of us. Sometimes, they make us angry. Sometimes, they make us want to cry. Fortunately, sometimes, they can also make us laugh. When to See the Humor When something goes wrong, our natural reaction is be upset. We also may feel...

We’ve all been there—hurrying to finish one thing while juggling a dozen other things. We don’t want to let anyone down, disappoint someone who’s expecting something of us, or fail to meet our own expectations for ourselves. Unfortunately, the more we try to do, the more...