In off-site manufacturing, change is inevitable. What is not inevitable is losing money because of it. The change order is not red tape. It is protection. It protects the company, the client, the project schedule, and even the salesperson who worked hard to land the job. Consider how a...

My December article, “What Does Scope Creep Look Like in Truss Design?,” talks about extra trusses quietly added, parapets suddenly included, and engineering tasks drifting onto your desk because someone else didn’t handle them. None of these start out as big asks. They usually...

In late January, news reports sounded the alarm for a massive winter storm across a large section of the US. Naturally, it brought panic buying of food, snow shovels, and ice melt, and many places confronted treacherous conditions. In the aftermath though, we can gain perspective on how our...

Most companies don’t have a performance problem. They have a flow problem. They have good people, decent equipment, and plenty of effort on the floor, but the numbers that matter most still refuse to move. Output stays flat, lead times stretch, overtime becomes the norm, customers feel...

I recently had the opportunity to visit Classic Truss and spend time with Marty Scott, Operations Manager, and Clarence Houk, Design Manager. It was one of those visits that reminds you how much this industry has changed, and how much of that change comes from steady, intentional progress rather...

If you’re a wood truss designer, you know one thing for sure: your workstation is where the magic (or the misery) happens. Long stretches of modeling, preparing quotes, reviewing digital plans, and generating production documents all happen at that desk. And while companies often focus on...

As we start a new year, many frame and truss manufacturers are focusing on a familiar challenge – how to support their teams, maintain output, and continue delivering a quality product in a labor market that’s tighter and more competitive than ever. While technology and automation...

The OODA Loop, developed by U.S. Air Force Colonel John Boyd, stands for Observe, Orient, Decide, Act. While often discussed as a tactical framework, its real value lies at the organizational level. The OODA Loop describes how companies perceive reality, interpret information, make decisions,...

Every truss manufacturer knows this moment. A job should be moving forward, but it isn’t. Sales thinks design has it. Design is waiting on information. Production is asking for answers. Someone opens a file only to realize it is outdated. Nobody feels negligent, yet nothing is...

Meetings are a necessary part of running any business. They can align teams, solve problems, and move projects forward. But in many organizations, meetings have quietly grown out of control. What once served a clear purpose has, over time, turned into a standing calendar block that exists simply...