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Let us assume that you are having problems with a truck’s transmission and it must be repaired or replaced. The local mechanic explains the hourly rate for service and that the cost of any parts needed to fix the transmission is extra. The hourly charge he is billing is to cover his...

When you look at this photo, what do you see? The photo is an actual picture taken during a plant audit, but just imagine this was taken at your truss plant. In the photo, the second side of the floor truss is set up in the floor machine with the connector plate positioned and ready to receive...

While speaking at a recent conference, I was asked a really good question from one of the executives of a Component/LBM company. His question prompted me to think about how I would start 2018 off in my articles. The question was: “Our company does not have an incentive program in...

The recent approval of the 2018 International Building Code (IBC) and International Residential Code (IRC) is of keen interest to professionals in the construction industry as it often means expanded options for structural applications. In support of these two codes, the American Wood Council...

While the International Residential Code (IRC) gives the structural requirements and prescriptive design data for residential framing, additional help for the non-engineer is available through the Wood Frame Construction Manual for One- and Two-Family Dwellings (WFCM) published by the American...

This time last year, my message was that 2017 was going to be a year of extreme volatility. To start the year, 2x4 #2 SYP-E was trading for $460. The same product in Canadian SPF-W was $310. SYP was $150 over SPF. By November that relationship had flipped with SYP at $430 and SPF at $490. SYP...

You have reached consensus and each staff member understands your vision and that change will bring benefits. Key management has committed to the changes required to move forward. You have sought and obtained “buy-in” from the members of your company and clearly defined (WIIFT)...

It seems that fewer companies are training employees to deliver consistent customer experiences; instead, they seem just to be hoping that the people they hire will know what they are doing. While training anyone who deals with customers on the “company way” is not the only tool for...

In an ideal world, a building is envisioned and a structural engineer begins the structural design. When the decision to use roof trusses is made, a component manufacturer is promptly involved in the design process. Using the loads and design parameters from the structural engineer, the trusses...

With the holidays over and everyone going back to business as usual, I’m drawn to a topic that may help a weary traveler this year. Even if you’re stuck 20,000 feet in the air like I was, you can still get lots of good information to soothe a worried mind. For example, I could see...