When it comes to the sales team, the very group that provides the lifeblood of the entire company, there is often one blind spot for wasted efforts. Why do so many companies allow their sales team to jump through so many hoops to find need-to-know-right-now information? Why must the sales members so often have to call someone within the company, interrupting the work of those they are calling, to obtain the critical needed information? Often, each sales team member wastes at least two to three hours daily. The amount of wasted hours is enormous.
Too Much Time Calling Someone Internally — The number one excuse for this daily time-wasted exercise is the sales team not utilizing existing application programs, such as accounting or specialized component management software. As my clients have stated, “They just need more training or the ERP system needs a little more development.” But, then I will ask in reply, “If they have not been using your existing system, which has been in place for years, why do you expect different results?”
Best of the Best Projection Management Communications — The gold standard to eliminate these wasted hours for the sales team, and every other group looking for project information within your company, is set by one application, AppWright. Proof that AppWright can work for any company in our industry is the fact that one of the largest LBM companies in America uses AppWright to consolidate all the project information into one application to tie all the various divisions and various applications together. It does not matter what specialized application a department, such as door or wood components, uses for their task because they can link them to AppWrigh via API. (More on linking programs below)
Instant Information Retrieval — Whether it is project information or task assignment related, everyone is held accountable because it is difficult to argue with someone when they know they can instantly see the live status and retrieve any information about any project from their cell phone. For example, if a customer states something is missing on the jobsite, the salesperson can instantly retrieve the picture(s) of the delivered items the driver has uploaded to the project, which was extremely easy for the driver. Any salesperson, department manager, or individual needing information about a project has access via any browser. Of course, everything is based on users’ access rights.
LBMs, CMs, and Home Builders — Over two decades, AppWright has gradually emerged as one of North America’s leading cloud-based project management communications software, trusted by LBMs, CMs, and Builders. Thousands of users are leveraging AppWright in every aspect of their business. Many have found that AppWright is a seamless fit, simplifying the integration of diverse departments regardless of the department’s vendor applications. In addition to the testimonials and case studies on the AppWright website, consider this statement from a home builder:
“AppWright is a one stop shop for scheduling, payment, document storage, and data collection. By assisting in the delivery of greater productivity from the accounting, purchasing and design departments, it allows our builders to spend more time on the actual jobsite; thus, creating a more efficient and timely process. AppWright is truly a program that benefits every department at Newmark Homes Houston and our partners.” — Rodney Mican, Product Development Manager, Newmark Homes Houston
Ease of Use and Customization — It is not just the sales team that benefits, but every department within your company can use this one project management application. Regardless of who is using AppWright, the ease of training is a snap. The user interface is tailored to look like your existing forms, so new users immediately have familiarity with the forms. Furthermore, those forms can be upgraded to an easy step-by-step user interface that allows for “If Statements” selection that then easily walks the user through complex options. For example, if the user selects one of multiple options, another pop-up UI displays the next user selection based on the previous selection. Best of all, this customization is included with AppWright’s services with just a few exceptions.
Customer Portals — You have the option to create customer portals, too. Create a new project request, or check on existing projects, it is totally up to your company what you provide to your customers with AppWright.
Information Grouped by Projects — No matter which department or division of a company, AppWright will combine all the various project information. With a multitude of features that have been highly refined over the past two decades, it will provide the following:
- All emails are linked to individual projects. No more searching for which person sent that missing email because all emails have embedded links to attach them to individual projects. This feature has saved countless hours of searching for needed information.
- All documents are linked to individual projects. Everything can be linked to projects, from job site photos to engineered drawings. Fast, easy retrieval and updating are all available via the cloud.
- All schedules and assigned tasks are identifiable for every department. You can instantly know the progress of all the assigned projects. Capacity displayed with linked dependencies for any department, workstation, vehicle, or individual is always right at any manager’s fingertips.
- Automated alerts and reminders of any scheduled tasks. What and who is alerted is totally user-configured, which includes alert emails sent to customers failing to meet a deadline for much-needed information.
- There are so many other features that are too numerous to list.
Link Data with Other Applications to AppWright — AppWright provides a rich array of integration using Application Programming Interface (API). You can integrate with other systems, including your existing accounting systems, via our best-of-breed workflow and job management tools, which include BisTrack™ and other line-of-business applications. AppWright’s staff has decades of experience in system integration, so if you can dream it, they can make it happen.
When your company is ready to stop wasting countless hours for your sales team and so many others within your company, take the next step in communications improvement, go with what thousands of users do daily and contact AppWright.
The TDC team is your best source for learning about proven and practical lean manufacturing best practices combined with industrial engineering principles to keep your company at the leading edge of competitiveness. No one is better at providing your team with proven results for good employee practices, pricing, truss labor estimation, and so many other best-in-class practices. TDC’s tailored solutions are for the client’s specific needs. Go beyond the typical software and equipment vendor recommendations for your operations and do what many have dared to do. Embrace the Drummond Method, and your company can experience cost savings and net profit gains that usually take months or years. These gains can be accomplished in weeks or months, resulting in an average of 3 to 6 point net profit gains for CMs. All areas are addressed, not just manufacturing. Please do not take my word about TDC’s services, though. Read the public testimonials many current and past clients with decades of expertise and experience have been willing to give.
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